1.  TankVac® respects that personal information is provided to it by clients and is committed to treating that information with the highest degree of integrity and privacy.

2.  Personal information we collect from you will only be used for the purpose of completing your purchase and to assist us in providing a higher level of service to you in the future.

3.  We collect personal information you give us:

–  Electronically – including our websites enquiries, email contact etc.
– Telephone enquiries;
– Letters and other correspondence in writing or electronically;
– Whilst delivering and administering our services to our clients.

4.  Personal information held by TankVac® may include your name, current addresses, telephone / mobile number, email address, previous order history.

5.  Your personal information may be provided to our agents, for example our delivery agents, our bank, and our accountant for the purpose of completing your order or in the ordinary course of our business.

6.  Your personal information will not be provided to any outside party unless compelled to by law or a court order.

7.  TankVac® will take all reasonable precautions to prevent your personal information from loss, misuse, unauthorized access, modification or disclosure by storing it in a secure environment and allowing access only to authorized persons.

8.  We do not hold your Credit Card details. Your Credit Card payments are made through our bank, Bendigo and Adelaide Bank Limited, (ABN 11 068 049 178 AFSL / Australian Credit Licence 237879) with a proven and secure banking gateway for real time Credit Card validation and transaction processing, it adheres to the highest security standards set by Visa and Mastercard.

9.  We will hold information regarding service history, correspondence, complaint details and related information required by legislation.

10.  We do not collect or store any information that is not relevant to the delivery of our services to our existing or prospective clients.

11.  If you have any questions in relation to privacy, please contact our office at:

Address: 1 Riverine Court Samford Queensland 4520
Telephone: 0423 688360